Free delivery on UK orders over £10

£4.99 Worldwide Delivery

Made in Somerset, England.

Delivery & Returns

DELIVERY

HOW MUCH DOES DELIVERY COST AND HOW LONG WILL IT TAKE?

We’ve tried to keep delivery prices down as much as possible.

UK Delivery Cost Expected Delivery Time
Flat Rate £2.95 2-3 working days
Free shipping for UK orders over £10 FREE 2-3 working days

 

International Delivery Cost Expected Delivery Time
Europe & Rest of World £4.99 10-18 working days

 

DO YOU ALWAYS MEET YOUR DELIVERY TIMESCALES?

We do everything we can to meet the delivery timings that we quote, but occasionally a parcel can be late (due to reasons that are out of our control).  As postal delays can sometimes happen , we are unable to investigate any UK orders that have failed to arrive until 10 working days have elapsed from your order being placed or 18 working days for international customers.

 

WILL I GET BACK THE ORIGINAL POSTAGE AND PACKING CHARGES THAT I PAID IF I CANCEL MY ORDER?

We are happy to offer a refund on item(s) returned within 28 days of purchase date.

In the interests of hygiene we are unable to accept any items that have been used.

All products must be returned to: Returns, The Real Shaving Company, Station Road, Wellington, TA21 8NL, UK

You are responsible for the shipping costs incurred when sending the products back to The Real Shaving Company unless faulty. We will refund in full on receipt of the items for damaged, defective or incorrectly sent products and a refund will be issued through the method used for payment.

Please retain your postal receipt until you are certain your parcel has been safely received by us at The Real Shaving Company. We prefer returns shipping via a recorded delivery method so your parcel can be tracked and delivered safely. (We may need to see this if we fail to receive your package.)

Simply return the items in the packaging, fill in the returns form and put it in back in the packaging. Stick the return label on the packaging. We will send you a confirmation of receipt and also when the refund has been processed.

 

USA AND CANADA SHIPPING NOTES

Delivery is via Royal Mail Airmail or courier such as Fed Ex.

 

REST OF THE WORLD SHIPPING NOTES

Delivery is via Royal Mail Airmail or courier such as Fed Ex.

Please note: some countries may incur additional customs charges, which will have to be covered by the customer.

 

CHRISTMAS

Given how busy our warehouse & courier partners are throughout December, we can only guarantee delivery for Christmas if orders are placed by the following dates:
UK Delivery – Please place your order no later than Tuesday 19th December 2017.
International Delivery – Please place your order no later than Friday 1st December 2017.

For more information & specifics about your region, please read: https://www.royalmail.com/sites/default/files/rm-latest-posting-dates-christmas-2017.pdf
For 2kg+ parcels, please read: http://www.fedex.com/us/holiday/last-days-to-ship.html

If you have any further questions please email orders@realshaving.com
Thank-you.